Shipping & Returns
Shipping Policy
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Delivery Time: 4 to 10 business days for domestic orders
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Shipping Cost: Calculated based on order weight, destination, and shipping method.
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Shipping Carriers: We use [DTDC] for fast and reliable delivery.
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Tracking: You'll receive tracking information via email once your order ships.
Return & Exchange Policy
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Return Window: 5 days from delivery date.
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Returns accepted for defective, damaged, or incorrect items.
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Eligibility Return Process: Contact us via [phone/email] to initiate return. We'll provide a return merchandise authorization (RMA) number.
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Refund: Full refund for eligible returns, minus shipping costs.
Exchange Policy:
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Exchange Window: 5 days from delivery date.
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Eligibility: Exchanges accepted for different size, color, or model.
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Exchange Process: Contact us via [phone/email] to initiate exchange. We'll provide instructions.
Damaged or Defective Items:
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Report: Notify us within 1 days of delivery
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Replacement/Repair: We'll arrange replacement or repair at our discretion.
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By shopping with Creativeinext, you agree to our shipping and return policy. We're committed to providing excellent customer service and ensuring a smooth shopping experience.